Necesito ayuda. No puedo cargar tokens con el móvil. Los debita de la cuenta del teléfono, pero no los carga en el juego. Son chips nuevos, de la misma compañía que uso siempre y tienen suficiente saldo.

Si no puedo comprar tokens, entonces no tiene sentido que siga en el juego. Me da pena porque he invertido tiempo y dinero en esto. Pero no puedo seguir sin tokens para upgrade.

Hasta ayer estaba todo bien.

Gracias.

Hey Nancy,

Sorry to hear this.

Did you use Fortumo or Daopay?

Have you tried clearing our cache?

Thank you for supporting Super Mechs, we'll do what we can to help.

Hello again alexander,
I buy by Fortumo.
recently they told me that AEGIS talk to LIRAN about an alleged complaint against me, which they accuse of hacker and by the simple fact of having upgrade my mechs.
I must clarify that I buy my tokens, work'm a grown lady, supermechs is my hobby, and I buy my tokens to improve my mechs, now I'm trying to buy it back but does not allow me to do it, you could check the status of my account. thanks for all your help Alexander.

I wait fast answer.

Hey Nancy,

Could you email me your cell number, account ID (to prevent confusion - we get a lot of emails) and the time of purchase that failed at [email protected]?

That way we can look into it much better without risking your privacy.