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SnOwDoG
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Post subject: Email verification Posted: Tue Nov 29, 2011 4:49 am |
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Joined: Tue Jul 27, 2010 12:09 am Posts: 476
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I clicked on the email verification link and I have yet to receive the confirmation link. I do not know if it is instant or it will take a few hours. As of now, I have been waiting 1/2 hour and no link. Spam folders were checked. I will keep you all updated. Opposed to indicating what server I am on, I PM'ed the admin as well to update him of the issue.
_________________ Alias's: FiReStArTeR, SyRiNx, SnOwDoG, ByToR, Lex Alliances (OLD SERVER)-FF- NOM ARM TdCt !i! -AG- (new server) ARM DoCE(CE) BUL5 XXX ED JFA
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aister
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Post subject: Re: Email verification Posted: Tue Nov 29, 2011 7:02 am |
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Joined: Thu Jun 30, 2011 2:48 am Posts: 7996 Location: Fuyuki City Gender: male
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ur email may have selected to delete all spam msgs. Check the settings again
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Ferr3t
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Post subject: Re: Email verification Posted: Tue Nov 29, 2011 7:07 am |
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Joined: Wed Jul 28, 2010 5:38 am Posts: 2968 Location: Broome, Western Australia Gender: male
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Hmm, that's odd. Go to the UCP > Board preferences and make sure 'Administrators can e-mail me information' is checked with a yes. If this works, please post back and I'll notify devs of the bug.
If it doesn't work, try changing your e-mail @ UCP > Profile > Edit account settings. I have a feeling the bug is isolated to you since nobody else have reported having the problem, what e-mail provider are you using if you don't mind me asking?
(FYI, incase you didn't know; UCP = User Control Panel)
_________________ Retired Head Mod
Most Crystals: 121 Highest Power: 212
Sensual bath time feat. Ferr3t
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SnOwDoG
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Post subject: Re: Email verification Posted: Tue Nov 29, 2011 9:07 am |
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Joined: Tue Jul 27, 2010 12:09 am Posts: 476
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aister wrote: ur email may have selected to delete all spam msgs. Check the settings again Thanx for the advice; however those are already checked, and I will check the others Ferrit
_________________ Alias's: FiReStArTeR, SyRiNx, SnOwDoG, ByToR, Lex Alliances (OLD SERVER)-FF- NOM ARM TdCt !i! -AG- (new server) ARM DoCE(CE) BUL5 XXX ED JFA
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SnOwDoG
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Post subject: Re: Email verification Posted: Tue Nov 29, 2011 9:10 am |
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Joined: Tue Jul 27, 2010 12:09 am Posts: 476
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Ferr3t wrote: Hmm, that's odd. Go to the UCP > Board preferences and make sure 'Administrators can e-mail me information' is checked with a yes. If this works, please post back and I'll notify devs of the bug.
If it doesn't work, try changing your e-mail @ UCP > Profile > Edit account settings. I have a feeling the bug is isolated to you since nobody else have reported having the problem, what e-mail provider are you using if you don't mind me asking?
(FYI, incase you didn't know; UCP = User Control Panel) Checked the setting and they are good. I may change the email address in the settings. You might be filtered by my ISP's filter. Maybe not isolated. I just noticed this today to where it must be new. You know how I roll (Papa Smurf) --------------------------------- UPDATE: changed the email address to a different address and it worked. You are more than likely being blacklisted on SORBS or SPAMHAUS. Those are 2 of the spam filters along with others of which my ISP uses. Have Seth or Michael plug the ip address of the mail server's here: http://www.mxtoolbox.com/blacklists.aspxI know those are 2 of the filters my ISP uses because I work for them. Hope that helps
_________________ Alias's: FiReStArTeR, SyRiNx, SnOwDoG, ByToR, Lex Alliances (OLD SERVER)-FF- NOM ARM TdCt !i! -AG- (new server) ARM DoCE(CE) BUL5 XXX ED JFA
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Ferr3t
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Post subject: Re: Email verification Posted: Tue Nov 29, 2011 5:44 pm |
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Joined: Wed Jul 28, 2010 5:38 am Posts: 2968 Location: Broome, Western Australia Gender: male
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SnOwDoG wrote: Ferr3t wrote: Hmm, that's odd. Go to the UCP > Board preferences and make sure 'Administrators can e-mail me information' is checked with a yes. If this works, please post back and I'll notify devs of the bug.
If it doesn't work, try changing your e-mail @ UCP > Profile > Edit account settings. I have a feeling the bug is isolated to you since nobody else have reported having the problem, what e-mail provider are you using if you don't mind me asking?
(FYI, incase you didn't know; UCP = User Control Panel) Checked the setting and they are good. I may change the email address in the settings. You might be filtered by my ISP's filter. Maybe not isolated. I just noticed this today to where it must be new. You know how I roll (Papa Smurf) --------------------------------- UPDATE: changed the email address to a different address and it worked. You are more than likely being blacklisted on SORBS or SPAMHAUS. Those are 2 of the spam filters along with others of which my ISP uses. Have Seth or Michael plug the ip address of the mail server's here: http://www.mxtoolbox.com/blacklists.aspxI know those are 2 of the filters my ISP uses because I work for them. Hope that helps Hmk, I'll forward this up top. Thanks for letting us know of the issue
_________________ Retired Head Mod
Most Crystals: 121 Highest Power: 212
Sensual bath time feat. Ferr3t
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Seth
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Post subject: Re: Email verification Posted: Tue Nov 29, 2011 5:45 pm |
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Joined: Sun May 31, 2009 10:47 pm Posts: 2416 Location: U.S.A. Gender: male
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You might try to add [email protected] and [email protected]
to your address book / allowed contacts.
It could be that your email provider's bulk-mail filters are blocking the verification email completely. Adding us as known contacts should alleviate that.
UPDATE: Our IP was blacklisted by two DNS blacklist services. I know it wouldnt be spamhaus, since we actually are registered with them and infact use their services for this forum.
We will address this issue as well, but adding contact@battledawn and admin@battledawn to your address book / allowed contact should still help prevent any future problems.
Thanks SnowDog!
_________________ Battle Dawn Staff Community Management Specialist Technical Support World Administrator Music Composer
Welcome to the best free multiplayer war strategy game on the web!
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SnOwDoG
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Post subject: Re: Email verification Posted: Wed Nov 30, 2011 2:01 am |
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Joined: Tue Jul 27, 2010 12:09 am Posts: 476
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Any time. No need to add the info due to the fact that I changed to a gmail account and it worked with out fail. You know me Seth.......anything I can do to help, I am all for it.
_________________ Alias's: FiReStArTeR, SyRiNx, SnOwDoG, ByToR, Lex Alliances (OLD SERVER)-FF- NOM ARM TdCt !i! -AG- (new server) ARM DoCE(CE) BUL5 XXX ED JFA
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