Peaches,
Peaches420 wrote:
These replies are a little mind boggling .. First of all .. all these people saying supporters expecting to get away with cheating .. you're totally missing the point of this. The thing is not people "getting away with cheating" but first being given a chance to explain their situation.
The "Getting away with cheating" is one situation, used as an example.
The "explaining of your situation" is available to everyone, and quite rightly so,
here or you can email your server's admin.
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For all you people ready to jump through your screen and down my throat, remember I said "for situations that are NOT clearly defined in the rules". I was banned for something that is NOT in the rules but actually is a "loophole" .. tell me how that is fair...
I have looked at your warnings, and the reason you were banned
is covered in the rules. You can find the rules
here - the rule 2.2.1 covers your situation.
The rules are quite clearly laid out at
this URL - which you agreed to when you registered. Not knowing the rules is no excuse: If you don't understand a specific rule, please say, any of the staff will be happy to assist you.
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For those of you saying it would be too much work, well guess what? People can be hired to help with that .. like I've mentioned elsewhere there should be a proper HR department. Since this is essentially a business an HR department is necessary.
Andrew is the community manager, I and my fellow mods are available for queries like this. As already mentioned, there is already a forum for requesting a ban repeal.
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I'd like to add here that this is a game made possible in large part by the supporters. If those supporters feel as though they are not being treated properly, they will no longer be supporters.
I totally agree with you. Supporters generously allow the game to continue in exchange for in-game advantages. We thank you, and every supporter who helps us, however small for helping us to continue running what we obviously believe is a great game, and hopefully you do too. We aim to offer a high level of administrative assistance and aid to anyone who asks, regardless of whether they are a paying member. Naturally, in some cases we slip, and I apologise if you or anyone else reading has had a bad experience. Giving priority to supporters will only make people who do not support disillusioned.
I understand your concerns, but I don't believe an additional advantage to supporters in this regard would be counterproductive. Also, people are given ample opportunity to repeal any claims they think are unjust. I'm not denying that mistakes are made, we are human. We just hope to rectify them in the best possible way.
Any enquiries, feel free to reply or PM me.
Thanks alot,
St.Even - Battle Dawn Head Moderator